Michael J. Austin is the Mack Distinguished Professor of Nonprofit Management Emeritus and the founding Director of the Mack Center on Nonprofit and Public Sector Management in the Human Services and the Bay Area Social Services Consortium. He is the former dean of the University of Pennsylvania School of Social Work, and taught graduate courses in the area of agency administration and community planning. He received his doctorate in organizational research related to nonprofit human service organizations from the University of Pittsburgh School of Social Work (1970). He holds two masters degrees, one in community organizing and social service administration from the University of California, Berkeley (1966) and the other in public health administration from the University of Pittsburgh (1969).
He has taught in schools of social work at Florida State University (1970-76), the University of Washington (1976-85), the University of Pennsylvania (1985-1992), and the University of California, Berkeley (1992-2020). Prior to teaching, he served as a services consultant for the National Institute of Mental Health (Denver, CO) and as a planner for United Way Planning Agencies in California (Alameda and Santa Clara counties).
Over the past five decades he has served as a consultant to a variety of nonprofit and public sector organizations. His work with a diverse array of nonprofit communal organizations includes board development and management training, strategic planning, organizational restructuring, program evaluation, and marketing. In addition to his work with nonprofit organizations in the U.S. and Israel, he has served as a management consultant to local, state, federal and international agencies.
His research interests include knowledge dissemination and utilization, practice research, welfare reform, child welfare data-mining, and guiding organizational change. He is the author and co-author of 22 books in the area of human service management, over 150 journal articles, and 50 book chapters and technical reports (see CV and Books for details).