Publications

Public Child Welfare book cover

Books

Journal of Public Administration Research And Theory cover

Journal Articles

slide from presentation

Presentations and Policy Briefs

Montage of book covers

Recent Publications

Title Author Year Publication type
Quality Management as Knowledge Sharing: Experiences of the Napa County Health & Human Services Agency Harrison, L. ; Austin, M.J. 2012 Journal Article
Evidence-Based Accreditation Standards to Promote Continuous Quality Improvement: The Experiences of the San Mateo County Human Services AgencyFollowing a difficult period of service provision, an agency determined that drastic changes were needed to impr Winship, K. ; Lee, S.T. 2012 Journal Article
The Use of Key Indicators as a Foundation for Knowledge Management: The Experiences of Monterey County's Social and Employment Services Department Lindberg, A. ; Austin, M.J. 2012 Journal Article
Learning from Staff to Share Knowledge and Inform Decision-Making: The Contra Costa County Experience Winship, K. ; Austin, M.J. 2012 Report
A Senior Manager with a Knowledge Management Portfolio: The Santa Clara County Experience Lindberg, A. ; Austin, M.J. 2012 Journal Article
Linking an Agency Strategic Review to Increase Knowledge Management: San Francisco County Human Service Agency Harrison, L. ; Austin, M.J. 2012 Report
Transforming Data Into Action: The Sonoma County Human Services Department Harrison, L. ; Austin, M.J. 2012 Journal Article
Using Agency-wide Dashboards for Data Monitoring and Data Mining: The Solano County Health & Social Services Department Harrison, L. ; Austin, M.J. 2012 Journal Article
Building a Culture of Learning through Organizational Development: The Experiences of the Marin County Health and Human Services Department Lindberg, A. ; Meredith, L. ; Austin, M.J. 2012 Journal Article
Building Organizational Supports for Knowledge Sharing in County Social Service Agencies: Cross-Case Analysis of Works-in-Progress Lee, C.; Austin, M.J. 2012 Journal Article
Knowledge Capture and the Retirement of the Director of Finance: Succession Planning in the San Mateo County Human Services Agency Winship, K. ; Austin, M.J. 2012 Journal Article
Becoming a Manager in Nonprofit Service Organizations: Building on Evidence from the For-profit Sector Gothard, S. ; Carnochan, S.; Regan, M. ; Samples, M. ; Austin, M.J. 2012 Report
Boundary-Crossing Careers of Senior Human Service Administrators: A Cross-Case Analysis Austin, M.J. ; DalSanto, T. ; Lewis, D. 2011 Journal Article
Reducing child poverty by promoting child well-being: Identifying best practices in a time of great need Anthony, E.K. ; King, B. ; Austin, M.J. 2011 Journal Article
Strategic management of NGO's in developing countries: Mapping the knowledge base. Murtaza, N. ; Austin, M.J. 2011 Journal Article
Building Managerial and Organizational Capacity in Nonprofit Human Service Organizations Through a Leadership Development Program Austin, Michael J.; Regan, K.; Samples, M.; Schwartz, S.L.; Carnochan, S. 2011 Journal Article
Building managerial and organizational capacity in nonprofit human service organizations through a leadership development program. Austin, M.J. ; Regan, K. ; Samples, M. ; Schwartz, S.L. ; Carnochan, S. 2011 Journal Article
Larkin Street Youth Services: Helping Kids Get Off the Street for Good (1982–2007) Farrar, L.; Schwartz, S.L. ; Austin, M.J. 2011 Journal Article
On Lok: A Pioneering Long-Term Care Organization for the Elderly (1971–2008) Lehning, A.J. ; Austin, M.J. 2011 Journal Article
BANANAS: Providing Child Care Services to a Multi-Ethnic Community Vu, C. ; Austin, M.J. 2011 Journal Article