Building Organizational Supports for Knowledge Sharing in County Social Service Agencies: Cross-Case Analysis of Works-in-Progress


Building on the literature related to evidence-based practice, knowledge management, and learning organizations, this cross-case analysis presents twelve works-in-progress in ten local public human service organizations seeking to develop their own knowledge sharing systems. The data for this cross-case analysis can be found in the various contributions to this Special Issue. The findings feature the developmental aspects of building a learning organization that include knowledge sharing systems featuring transparency, self-assessment, and dissemination and utilization. Implications for practice focus on the structure and processes involved in building knowledge sharing teams inside public human service organizations.

Lee, C.
Austin, M.J.
Publication date: 
March 12, 2012
Publication type: 
Journal Article