Sarah Carnochan, PhD, JD

BASSC Director

Sarah Carnochan is the Director of the Bay Area Social Services Consortium. Dr. Carnochan’s research has investigated social service delivery systems, organizational change and learning, evidence informed practice, and policy implementation in social service organizations. Specific projects have examined the relationships between legal and child welfare professionals in the juvenile dependency system, and the development of supports for evidence informed practice in child welfare agencies. As an attorney and a social worker she has worked with nonprofit legal services, transitional housing...

Emmeline Chuang, PhD

Mack Center Director

Associate Professor and Mack Distinguished Professor Emmeline Chuang's research focuses on how health and human service organizations can improve service access and well-being of underserved populations, with a specific focus on: (1) how the nature and quality of inter-organizational relationships between health and human service organizations affects service access and client outcomes; (2) how managers and other organizational leaders can best support evidence uptake by frontline practitioners; and (3) how the design of work affects provider and staff satisfaction and quality of care. She...

Michael J. Austin, PhD

Mack Center Director Emeritus

Michael J. Austin is the Mack Distinguished Professor of Nonprofit Management Emeritus and the founding Director of the Mack Center on Nonprofit and Public Sector Management in the Human Services and the Bay Area Social Services Consortium. He is the former dean of the University of Pennsylvania School of Social Work, and taught graduate courses in the area of agency administration and community planning. He received his doctorate in organizational research related to nonprofit human service organizations from the University of Pittsburgh School of Social Work (1970). He holds two masters...

Andrea DuBrow, MSW

BASSC Executive Development Program Coordinator

Andrea DuBrow is the Program Coordinator for the BASSC Executive Development Program. Since 2010, Andrea has been on the faculty at the UC Berkeley School of Social Welfare as a field education consultant and lecturer for the Management and Planning Program, and she teaches a course on the integration of social work and public health to students who are pursuing a dual Master’s Degree in those fields.

Prior to her work with BASSC and UC Berkeley, Andrea worked for the Contra Costa County Health Services Department for over ten years in a variety of public health programs, including...