Sarah Carnochan was the most recent Director of the Bay Area Social Services Consortium from 2019 to 2025 and the Research Director for over a decade before that. Dr. Carnochan’s research investigated social service delivery systems, organizational change and learning, evidence informed practice, and policy implementation in social service organizations. Specific projects examined the relationships between legal and child welfare professionals in the juvenile dependency system, and the development of support for evidence-informed practice in child welfare agencies. As an...
Michael J. Austin is the Mack Distinguished Professor of Nonprofit Management Emeritus and the founding Director of the Mack Center on Nonprofit and Public Sector Management in the Human Services and the Bay Area Social Services Consortium. He is the former dean of the University of Pennsylvania School of Social Work, and taught graduate courses in the area of agency administration and community planning. He received his doctorate in organizational research related to nonprofit human service organizations from the University of Pittsburgh School of Social Work (1970). He holds two masters...
