Emmeline Chuang, PhD

Emmeline Chuang's work focuses on how health and human service organizations can collaborate more effectively to improve access to services and enhance the well-being of historically underserved populations. As Mack Distinguished Professor at the University of California, Berkeley School of Social Welfare and the director of the Mack Center on Public and Nonprofit Management in the Human Services, she engages in mixed methods program evaluation and practice-based research that addresses topics such as: (1) how the nature and quality of inter-organizational relationships between health and human service organizations affects service access and client outcomes; (2) how managers and other organizational leaders can best support evidence uptake by frontline practitioners; and (3) how the design of work affects provider and staff satisfaction and quality of care. She is currently co-leading the statewide evaluation of the Medi-Cal CalAIM Providing Access and Transforming Health Initiative and of new Community Supports benefits within Medi-Cal to address eligible members' health-related social needs. She has authored over 95 peer-reviewed publications as well as numerous policy briefs, technical reports, and tools for practitioners. Her research has been funded by agencies such as the National Institute on Drug Abuse, the William T Grant Foundation, the Centers for Disease Control and Prevention, the Robert Wood Johnson Foundation, and the California Department of Health Care Services. Prior to her academic career, she worked as an Americorps/Healthcorps volunteer and as a research analyst at a firm specializing in evaluation of health and social service programs. She received her Ph.D. in Health Policy and Management from the University of North Carolina at Chapel Hill in 2010.