Since its founding, the Mack Center has worked through its research and training programs to improve management practice in the human services. Specific topics under study vary annually based on priorities identified by BASSC county human service agency directors. Example areas of inquiry are outlined below:
- Assessing county human service agency responses to HR 1.
- Understanding organizational and individual-level factors that promote evidence-informed practice in county human service agencies.
- Exploring nonprofit and public sector relationships in the context of human service contracting.
- Identifying strategies for improved recruitment and retention of public human services staff.