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Quality Management as Knowledge Sharing: Experiences of the Napa County Health & Human Services Agency |
Harrison, L. ; Austin, M.J. |
2012 |
Journal Article |
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Evidence-Based Accreditation Standards to Promote Continuous Quality Improvement: The Experiences of the San Mateo County Human Services AgencyFollowing a difficult period of service provision, an agency determined that drastic changes were needed to impr |
Winship, K. ; Lee, S.T. |
2012 |
Journal Article |
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The Use of Key Indicators as a Foundation for Knowledge Management: The Experiences of Monterey County's Social and Employment Services Department |
Lindberg, A. ; Austin, M.J. |
2012 |
Journal Article |
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Learning from Staff to Share Knowledge and Inform Decision-Making: The Contra Costa County Experience |
Winship, K. ; Austin, M.J. |
2012 |
Report |
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A Senior Manager with a Knowledge Management Portfolio: The Santa Clara County Experience |
Lindberg, A. ; Austin, M.J. |
2012 |
Journal Article |
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Linking an Agency Strategic Review to Increase Knowledge Management: San Francisco County Human Service Agency |
Harrison, L. ; Austin, M.J. |
2012 |
Report |
|
Transforming Data Into Action: The Sonoma County Human Services Department |
Harrison, L. ; Austin, M.J. |
2012 |
Journal Article |
|
Using Agency-wide Dashboards for Data Monitoring and Data Mining: The Solano County Health & Social Services Department |
Harrison, L. ; Austin, M.J. |
2012 |
Journal Article |
|
Building a Culture of Learning through Organizational Development: The Experiences of the Marin County Health and Human Services Department |
Lindberg, A. ; Meredith, L. ; Austin, M.J. |
2012 |
Journal Article |
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Building Organizational Supports for Knowledge Sharing in County Social Service Agencies: Cross-Case Analysis of Works-in-Progress |
Lee, C.; Austin, M.J. |
2012 |
Journal Article |
|
Knowledge Capture and the Retirement of the Director of Finance: Succession Planning in the San Mateo County Human Services Agency |
Winship, K. ; Austin, M.J. |
2012 |
Journal Article |
|
Becoming a Manager in Nonprofit Service Organizations: Building on Evidence from the For-profit Sector |
Gothard, S. ; Carnochan, S.; Regan, M. ; Samples, M. ; Austin, M.J. |
2012 |
Report |
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Boundary-Crossing Careers of Senior Human Service Administrators: A Cross-Case Analysis |
Austin, M.J. ; DalSanto, T. ; Lewis, D. |
2011 |
Journal Article |
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Reducing child poverty by promoting child well-being: Identifying best practices in a time of great need |
Anthony, E.K. ; King, B. ; Austin, M.J. |
2011 |
Journal Article |
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Strategic management of NGO's in developing countries: Mapping the knowledge base. |
Murtaza, N. ; Austin, M.J. |
2011 |
Journal Article |
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Building Managerial and Organizational Capacity in Nonprofit Human Service Organizations Through a Leadership Development Program |
Austin, Michael J.; Regan, K.; Samples, M.; Schwartz, S.L.; Carnochan, S. |
2011 |
Journal Article |
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Building managerial and organizational capacity in nonprofit human service organizations through a leadership development program. |
Austin, M.J. ; Regan, K. ; Samples, M. ; Schwartz, S.L. ; Carnochan, S. |
2011 |
Journal Article |
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Larkin Street Youth Services: Helping Kids Get Off the Street for Good (1982–2007) |
Farrar, L.; Schwartz, S.L. ; Austin, M.J. |
2011 |
Journal Article |
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On Lok: A Pioneering Long-Term Care Organization for the Elderly (1971–2008) |
Lehning, A.J. ; Austin, M.J. |
2011 |
Journal Article |
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BANANAS: Providing Child Care Services to a Multi-Ethnic Community |
Vu, C. ; Austin, M.J. |
2011 |
Journal Article |
